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SUPPORT INFORMATION
WaydZone is dedicated to providing quality support quickly and easily. This portion of our site has been developed to get you the answers you need quickly and easily. If you need help getting started, or encounter a problem, your first step should be to read through our easy to understand Tutorials and FAQs. If after checking out our online help, you cannot find a solution, feel free to contact our support department using our ticket support system.

IMPORTANT: If you are a new client, we strongly advise reading the "Simple Start" tutorial to get you up and running quickly.
 
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Web Designing from the point of view of a user.

Step 1: Read Tutorials and FAQs

Our extensive FAQ and Tutorial sections cover 95% of our customer's questions with simple to follow detailed solutions. We invite you to look around. Chances are you will find the answers to your questions in no time. You will not only be able to solve your problem faster, but will also educate yourself about our services in more detail. As you learn more about web hosting and building your site, you will have fewer questions. This in turn, will make your stay more enjoyable.

Step 2: Contact our Support Team

If you are in need of technical support beyond the tutorials and FAQ's you can contact our support team via our very efficient ticket system. It organizes and greatly reduces response time for support requests to our customers. The system allows you to submit a support request and monitor the progress of your question to conclusion. All support questions are answered within 12-24 hours. During business hours, most support questions are answered within 3 hours.
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